About Us

These sections provide a clear account of our operating and support standards.

Our service commitment

We present product facts carefully, protect customer information, and work with established payment and delivery providers. If an order is damaged, defective, incorrect, or incomplete, our team will help resolve it in line with the policies published on this site.

What we do

We operate an online skincare retail service focused on cleansers, serums, moisturizers, oils, exfoliating products, eye care, body care, hair and scalp care, and related routine essentials. We aim to make product comparison, purchasing, tracking, returns, and exchanges straightforward.

Contact details

Store: The Ordinary
Email: Support@theordineryx.shop
Phone: (276) 490-2683
Postal address: 938 Lovering Ave, Wilmington, Delaware, 19806, United States